Jonathan Hawkins
Comparing Predictive Behavioral Analytics to the traditional Employee Satisfaction Survey
Businesses are turning to advanced solutions like Predictive Behavioral Analytics to gain objective insights into their workforce.
top of page
Jonathan Hawkins
- Aug 19
- 3 min
Beyond the Snapshot: Next Generation Employee Engagement Ideas
Employee engagement is a crucial determinant of organizational success. However, the traditional methods of measuring engagement, while...
100
Jonathan Hawkins
- Aug 19
- 3 min
Do You Really Want to Retain Everyone? A new approach to employee retention strategies.
It's well know that employee retention is a significant challenge in industries like contact centers, retail, and hospitality. High...
380
Jonathan Hawkins
- Jun 10
- 3 min
Predictive Analytics in Managing Employee Burnout: A PropensityLens Approach
The demands on contact center employees are immense, often leading to high levels of stress and burnout. As organizations seek to...
60
Jonathan Hawkins
- May 17
- 3 min
Comparing Traditional Contact Center Quality Assurance Software with Predictive Behavioral Analytics-Enhanced Reviews
Predictive Behavioral Analytics (PBA), a game-changer that provides deeper insights into agents' mental states and potential future behavior
190
Jonathan Hawkins
- Apr 25
- 2 min
Leveraging Predictive Behavioral Analytics in Contact Centers for Proactive Workforce Management
Within contact centers, employee turnover, burnout, and unplanned absences can severely impact operational efficiency and customer sat.
60
Jonathan Hawkins
- Apr 19
- 2 min
Understanding the Impact of Employee Burnout in Contact Centers - is there a better way of managing it?
Anyone involved in the running and optimisation of contact centers knows that agent burnout is emerging as a more pressing issue than...
450
Jonathan Hawkins
- Apr 15
- 3 min
Transforming Contact Center Employee Attrition: The Power of Anthrolytics Predictive Behavioral Analytics Over Traditional Methods
In the dynamic environment of contact centers, employee attrition can be a significant challenge, impacting not only operational costs...
160
Jonathan Hawkins
- Mar 18
- 2 min
Anthrolytics vs Qualtrics: The Evolution of Employee Engagement Survey Providers
In the Employee Engagement survey provider landscape, the transition from traditional survey platforms like Qualtrics to predictive,...
440
Jonathan Hawkins
- Mar 3
- 3 min
Leading the Charge in Employee Experience Platforms: Top 10 Companies
In today’s fast-paced and ever-changing work environment, understanding employee experience is more crucial than ever. Companies are...
190
Jonathan Hawkins
- Mar 3
- 3 min
Anthrolytics vs. Medallia Employee Experience: A Comprehensive Comparison for Predicting Employee Behavior
This blog post delves into the functionalities, advantages, and distinctions between Anthrolytics and Medallia.
390
bottom of page